Lost and found items

Have you lost an item at the airport or during your passage through security? Don't worry! A dedicated service is available to help you find it or to find out more about the procedures in place. 

Default image illustrating the topic of the Lost and Found page of Coeur de Nacre

Lost and Found 

Items found in or near the airport terminal are collected and recorded by our teams.

To find out if your item has been found and to make a claim, go directly to our dedicated platform: 

Default image illustrating the topic of the Lost and Found page of Coeur de Nacre

Confiscated items 

Some items cannot be carried in the cabin for security reasons. During security checks, they may be detained or confiscated

For any questions or refund requests, please consult our online service: 

Rules and useful information 

Before taking any action, we invite you to consult our regulations relating to found, lost and confiscated items, in order to know the conditions of processing and the storage periods. 

Regulations for lost and found or confiscated items
PDF – 217 KB

Baggage and security measures

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Registration and HLE

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Travel documents

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